Coronavirus (COVID-19) Resource Center

As a risk management organization, General Insurance Services is deeply committed to the health and safety of our employees, clients, and communities. Like you, we are actively navigating this unprecedented situation as it develops. In an effort to provide critical tools and resources to our clients and communities, our team has launched this resource page, which will be kept updated with links, tools, and additional resources as they become available.

What is coronavirus (covid-19)?

The 2019 novel Coronavirus ("COVID-19" or "Coronavirus") is a virus that is closely related to the SARS and MERS viruses that have caused outbreaks in the past. Symptoms of COVID-19 include fever, runny nose, cough and trouble breathing. Most people develop only mild symptoms. But some, usually people with other medical complications, develop more severe symptoms, including pneumonia, which can be fatal. The incubation period for COVID-19 varies between 2 and 14 days.

How is the virus spread?

According to the CDC, the virus is thought to spread mainly from person to person, between people who are in close contact with one another (within about six feet), or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby, or possibly be inhaled into the lungs.

It may also be possible for a person to contract COVID-19 by touching a surface or object that has been contaminated with the virus and then touching his or her own mouth, nose, or eyes, but this is not thought to be the main way the virus spreads.

People are thought to be most contagious when they are most symptomatic. Some spread might be possible before people show symptoms, and there have been reports of this occurring, but this is not thought to be the main way the virus spreads.

Downloadable resources for your business or Event

General Links & Public Resources

Updated 3.23.20

Coronavirus Bill Requiring Paid Employee Leave Signed Into Law

On March 18, 2020, President Trump signed into law a coronavirus relief bill requiring employers to provide paid leave for reasons related to COVID-19, among other provisions. This Legal Update summarizes the law.

General Insurance Services_Legal Update_Paid Employee Leave

Added 3.19.20

Coronavirus and Your Workplace Checklist

General Insurance Services_COVID-19 and Your Workplace Checklist

The Indiana Economic Development Corporation (IEDC) has provided new information related to COVID-19 for Indiana small businesses that have or anticipate being impacted by the pandemic and the related closures. The Administration has allocated $50 billion to the Small Business Administration (SBA) for Economic Injury Disaster Loans. For Hoosiers to gain access to this funding, we need to collect small business economic impact data from every county in Indiana so that Governor Holcomb can declare an economic injury disaster.

The IEDC is working diligently to gain access to this funding and would greatly appreciate your help. If you know of an entrepreneur or small business that has been or anticipated being impacted by the coronavirus, please ask them to complete the form below. Information obtained from this form will only be used to assist in requesting an economic injury disaster declaration from SBA and identifying greatest areas of need. Once a disaster declaration is made for designated areas within Indiana, information on the application process for Economic Injury Disaster Loan assistance will be updated at

Find the form here:

The coronavirus disease 2019 (COVID-19) pandemic continues to spread rapidly throughout the United States. Keep your employees and their families safe by properly preparing your workplace. Consider the strategies outlined in this checklist to ensure that your workplace is prepared for the COVID-19 pandemic.

Added 3.19.20

Coronavirus Compliance Considerations for Employers

As the number of reported cases of the novel coronavirus (COVID-19) continues to rise, employers are increasingly confronted with the possibility of an outbreak in the workplace. This Compliance Bulletin provides a summary of compliance issues facing employers in this situation.

General Insurance Services_Coronavirus Compliance Considerations for Employers

Updated 3.23.20



This Risk Insights will examine what coronavirus is, how it spreads, and what employers can do to protect their workforce.

Added 3.13.20


Use this guide to outline your company’s telecommuting, or work from home, policy and expectations, and educate your employees on best practices for working from home. Please note that this guide requires extensive customization to reflect your organization's policies on telecommuting.

General Insurance Services_Employee Work From Home Guide

Added 3.13.20


General Insurance Services_Business Continuity Plan Creation Toolkit

A business continuity plan, if implemented and maintained, can be the difference between successfully recovering from a business interruption and going out of business. This toolkit outlines the basic components of a business continuity plan, and the steps in developing and implementing the plan.

Added 3.13.20


Use this template to develop your business continuity plan to define how to respond to an emergency situation and establish recovery processes to restore critical business functions.

General Insurance Services_Sample Business Continuity Plan Template

Added 3.13.20



This policy explains the procedure for dealing with communicable diseases in the workplace. It defines "communicable disease" and explains that the Company does not discriminate against individuals with communicable diseases. This can be a standalone policy or part of an employee handbook.

Added 3.13.20


Use this memo to communicate Coronavirus and Flu prevention measures taking place within your organization.

General Insurance Services_Sample Employee Communication Memo

Added 3.13.20


General Insurance Services_Preparing Your Event for Coronavirus

Because COVID-19 is highly contagious and potentially life-threatening, it’s critical that organizations take the proper precautions to protect individuals. This is especially true for businesses that plan on hosting large events where just one misstep can lead to the quick spread of COVID-19 among attendees.

Added 3.13.20

Best Practices for Addressing the Coronavirus Disease 2019 Pandemic

This HR Insights article provides tips for how your organization can address the coronavirus disease 2019 (COVID-19) pandemic.


Added 3.23.20

Maintaining Mental Well-being During a Quarantine

General Insurance Services_Mental Well-being During Quarantine

Learn how to maintain your mental well-being during a coronavirus disease 2019 (COVID-19) quarantine with this Live Well, Work Well article.

Added 3.23.20

Cyber Criminals Seeking to Capitalize on Coronavirus

Criminals prey on unfortunate circumstances, seeking to capitalize on victims during times of panic and hardship. Unfortunately, the coronavirus disease 2019 (COVID-19) pandemic is no exception. This News Brief warns about cyber scams related to the coronavirus.

General Insurance Services_Cyber Criminals Seeking to Capitalize on Coronavirus

Added 3.23.20

What to Do If You're Sick With Coronavirus


This Live Well, Work Well article explains what you can do if you're sick with coronavirus disease 2019 (COVID-19).

Added 3.23.20

Added 3.24.20

Understanding the $2 Trillion Stimulus Package

This document provides an overview of the $2 trillion stimulus package, which is designed to provide financial assistance for those struggling as a result of the coronavirus (COVD-19) outbreak.

General Insurance Services_Understanding the Historic Stimulus Bill

Added 3.30.20

First Look at the Stimulus Bill

General Insurance Services_First Look at the Stimulus Bill

A deal was reached early this morning on the third and largest COVID-19 aid bill, a stimulus package designed to help the ailing economy and ease the burden on families and workers.

Added 3.30.20